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❓ What Should I Do If Only Part Of My Order Showed Up?

How can we help you make it right?

📦 What Should I Do If My Order Is Damaged?

I am so sorry to hear the drinks you received are damaged. We have made significant improvements to our shipping boxes but unfortunately, things are out of our control once our delivery partners take over. 🚚. We generally issue prorated refunds for

🤷‍♀️What Should I Do If My Order Said It Was Delivered, But I Did Not Receive It?

Don't worry, we will help you get this sorted out!We have seen in many situations that packages turn up a day or two after they were marked as delivered in the tracking portal. We ask that you wait for 2 business days to allow this to happen. Additio

🙅‍♂️ What should I Do If I Received The Wrong Item?

If the box indeed contains the wrong items, please fill out this quick form. This will give us all the necessary information to quickly send you the correct items.

⏳ What Should I Do If My Order is Delayed?

If the tracking number on your order shows that there has not been any progress for over 2 business days, please reach out to [email protected]. From time to time, packages get lost or damaged which can cause delays. The quicker we know about a

Order Hasn't Shipped

If you receive an order confirmation email but do not receive a shipping confirmation email within 2 business days, please reach out to [email protected]. From time to time, a package does not get checked in by the small parcel carriers in which

📬 What If My Order Has An Address Error?

If you realize that your order is being sent to a location that you wish to have updated, reach out to [email protected] immediately. If your order has not shipped, we can make the change for you. If your order has shipped, we will do our best t