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🤷‍♀️What Should I Do If My Order Said It Was Delivered, But I Did Not Receive It?Updated a year ago

Don't worry, we will help you get this sorted out!

We have seen in many situations that packages turn up a day or two after they were marked as delivered in the tracking portal. We ask that you wait for 2
 business days to allow this to happen. 

Additionally, sometimes delivery workers will hide packages or leave them somewhere less conspicuous especially if the driver feels the location is not secure. Garages and side doors are often the secondary choices.

We know it's frustrating to wait.  If it doesn't turn up, email us at [email protected] to let us know of the issue.  Rest assured that if it doesn't turn up we'll provide a replacement. 
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